FAQs

A.

Absolutely! We are seasoned makeup artists who have the experience of working with men and women of all ethnicities.

A.

We have been in the beauty industry for over 20 years combined. We have worked for numerous companies and brands like Sephora, M.A.C Cosmetics, and Givenchy Beauty. We have had extensive training with brands like Smashbox, Make Up For Ever, Marc Jacobs, NARS Cosmetics and more.

Christina has done New York Fashion Week and has worked on numerous fashion shows in Austin and Brigette has worked on numerous Austin-based films and movies. We both have worked with Jennifer Nicole Lee, Celebrity Fitness Model for her Jolt of JNL press release that was featured in Oxygen Magazine and RX Magazine.

A.

Things come up and we totally get it. Just make sure to cancel your scheduled service seven (7) days prior or you will be responsible for the amount of services agreed upon in our contract. If cancellations are made 48 hours prior to your reserved appointment, 100% of the expected cost of service will be billed to you as per contract terms and conditions.

A.

We accept all major Debit and Credit Cards and PayPal.

A.

Yes we travel as far as you need us to be. If you are within a 10 mile radius of Austin, Texas we do not charge a travel fee. Depending on how far we need to travel, the additional travel charges will include gas, hotel stay, food expenses for the day.

A.

Yes we do! We offer both hair and makeup services. We also do a la carte services if you want either hair or makeup. We will work with what fits your needs.

A.

Yes. We specialize finding the right match whether it’ll be your skin tone or skin type. We love and have experience with working with many clients with mature, ethnic and acne skin types and we have a full range of products to prepare delicate, mature, sensitive and acne-prone skin before makeup application to achieve the best results.

A.

We will work with you to ensure you look your absolute best. If you are unsure about makeup, we can work together to create a look that enhances your natural beauty until you are satisfied.

A.

Not to worry, everything we use is water resistant or waterproof. Simply dab your eyes or forehead with a tissue and you’ll be back to glam.

A.

As of right now, Luxe and Lotus does not sell makeup but we are more than happy to recommend products we love and where you can purchase them.

A.

Your makeup will last all day (12-15 hours). The airbrush makeup will last up to 15 hours depending on the weather conditions. Of course, you will need to touch-up with blotting sheets or blotting powder and touch up your lips throughout the day.

A.

Yes. We love doing cover-up’s and use special Airbrush makeup made for covering tattoos. Airbrush makeup is non-transferable and we top it off with waterproof sealant. We also do cover-up’s for body acne, stretch marks, and uneven skin.

A.

YES. We know that airbrush makeup feels amazing, lasts longer and is never cakey. We use the brand Luminess Air for all of our airbrushing. This service is available upon request.

A.

Here at Luxe and Lotus, we use professional-grade makeup brands like Make Up For Ever, Laura Mercier, NARS, M.A.C Cosmetics, Smashbox, Anastasia Beverly Hills, Urban Decay, Givenchy, Ben Nye, Mehron, Luminess Air and More. All of the makeup we use are photograph friendly and will photograph flawlessly. If you have a brand preference, just let us know and we’ll accommodate you as much as we can.

A.

Of course we can! Once all of the services have been decided upon, the timeline will be tailored to your event and your needs.

A.

We would love to meet with you for a consultation. You can ask all the questions you may have and we can get to know one another a bit and discuss the details of your service. If you live out of town we can schedule a phone or Skype consultation, too. It will take no longer than 45 minutes.

A.

Yes. Before and after photos help you see the difference that makeup and/or hair can make. We will keep the photos on file for reference if you are doing a pre-wedding trial. With your consent, we will use photos taken during the service on our website as well as on our social media. But that’s only if you give us the ok. 🙂

A.

Absolutely! We understand how critical wedding makeup and hair is and we want you to be 100% comfortable with your decision. To book your trial and check our availability, click here.

A.

The best time to book your wedding makeup and/or hair trial is approximately one to six months before your wedding. All trials will take place at the comfort of your home or anywhere you’re comfortable with having us.

A.

We would love for you to book your service as soon as you have the date. If you are booking for a bridal/wedding party service, most brides book us 6-12 months in advance to secure the day. If you are interested in working with us, contact us as soon as you can to find for open availability.

A.

To book us for your next event, simply go to our contact us page and fill out the form there. We require a 25% non-refundable deposit and a signed e-contract in order to reserve your event.

A.

Yes. Luxe and Lotus offers an on-the-go beauty service. We come to you and your location on the day of your scheduled appointment. Travel fees may apply if we need travel 10 miles outside of Austin, Texas.